Staff Contacts
Regional Staff Ombudsman
Mindy Brannon
Nursing home and assisted living facility issues in Erath, Palo Pinto and Parker counties
(817) 695-9198
Nursing Home Relocation Program Manager
Tamara Busby
Help for nursing home residents who want to return to independent living
(817) 608-2396
Regional Ombudsman
Becka Carr
Nursing home and assisted living facility issues in Collin, Denton and Wise counties
(817) 695-9151
Healthy Living and Volunteer Supervisor
Tina Dawson
Fall prevention and preventive health workshops
(817) 695-9128
Director of Aging Programs
Doni Green
General program questions, contract opportunities, complaints, and PEARLS counseling services
(817) 695-9193
Relocation Specialist
Lytte Greer
Help for people in nursing homes who want to return to independent living
(682) 433-0452
Regional Ombudsman
Karlotta Hannibal
Assisted living facility issues in Collin, Ellis, Erath, Hood, Johnson, Kaufman, Navarro, Palo Pinto and Parker counties
(817) 608-2303
Dementia Friendly Grant Coordinator
Jamie Harwell
Dementia Friendly services for people with memory loss and their family caregivers
(682) 433-0375
Senior Case Manager
Marsha Hayford
Case management services for older adults and family caregivers in Erath, Johnson, Hood, and Somervell counties
(817) 695-9224
ADRC Benefits Specialist
Jackie Helmer
Long-term services and supports for people of all ages
(817) 695-9142
Senior Case Manager
Angela Hill
Veterans Directed Care Person-Centered Counselor
(682) 433-0497
ADRC Benefits Specialist
Petra Jimenez
Long-term services and supports for people of all ages
(817) 695-9165
ADRC Benefits Specialist
Kiowanda Jasso
Long-term services and supports for people of all ages
(817) 695-9139
Senior Case Manager
Kim Marckmann
Case management services for older adults and family caregivers in Denton, Kaufman, Navarro, and Palo Pinto counties
(682) 433-0430
Dementia Care Specialist
Isabel Maria
Case management and education for people with memory loss and their family caregivers
(817) 704-2541
Evidence-Based Programs Coordinator
Kim Mathis
Fall prevention and preventive health workshops
(940) 999-1024
Senior Case Manager
Angela Powell
Case management services for older adults and family caregivers in Collin, Hunt, and Rockwall counties
(972) 841-7642
Ombudsman Program Coordinator
Tina Rider
Nursing home and assisted living facility issues in Denton, Erath, Hood, Johnson, Palo Pinto, Parker, Somervell and Wise counties
(817) 695-9196
Regional Ombudsman
Amy Soto
Assisted living issues in Collin, Hunt and Rockwall counties
(817) 704-5692
Case Management Supervisor
Cathy Stump
Case management services for older adults and family caregivers in Ellis, Parker, and Wise counties
(817) 608-2398
Regional Staff Ombudsman
Michlyn Vaughn
nursing home and assisted living facilities in Hunt and Collin Counties
(817) 704-5675
Ombudsman Program Assistant
Lisa Walker
Nursing home and assisted living facility issues
(817) 695-9172