Staff Contacts

Aging and Disability Resource Center Vaccination Outreach Specialist Lauren Bordignon Case management and outreach services
(817) 704-9172
Data and Compliance Supervisor Dena Boyd Meal and transportation services
(817) 695-9195
Regional Staff Ombudsman Mindy Brannon Nursing home and assisted living facility issues
(817) 695-9198
Nursing Home Relocation Program Manager Tamara Busby Help for nursing home residents who want to return to independent living
(817) 608-2396
Regional Ombudsman Becka Carr Nursing home and assisted living facility issues
(817) 695-9151
Area Agency on Aging COVID Vaccination Outreach Specialist Will Carr Help getting COVID vaccinations
(817) 695-9208
Healthy Living and Volunteer Supervisor Tina Dawson Fall prevention and preventive health workshops
(817) 695-9128
Benefits Counseling Supervisor Melinda Gardner Medicare questions
(817) 695-9122
Director of Aging Programs Doni Green General program questions, contract opportunities, complaints, and PEARLS counseling services
(817) 695-9193
Relocation Specialist Lytte Greer Help for people in nursing homes who want to return to independent living
(682) 433-0452
Regional Ombudsman Karlotta Hannibal Assisted living facility issues
(817) 608-2303
Dementia Friendly Grant Coordinator Jamie Harwell Dementia Friendly services for people with memory loss and their family caregivers
(682) 433-0495
Case Manager Marsha Hayford Case management services for older adults and family caregivers in Erath, Johnson, Hood, and Somervell counties
(817) 695-9224
ADRC Benefits Specialist Jackie Helmer Long-term services and supports for people of all ages
(817) 695-9142
Case Manager Angela Hill Veterans Directed Care Person-Centered Counselor
(682) 433-0497
ADRC Benefits Specialist Petra Jimenez Long-term services and supports for people of all ages
(817) 695-9165
ADRC Benefits Specialist Kiowanda Jasso Long-term services and supports for people of all ages
(817) 695-9139
Relocation Specialist Rose Manning Help for nursing home residents who want to return to independent living
(682) 433-0453
Benefits Counselor Simon Mannrique Medicare questions
(817) 704-5687
Case Manager Kim Marckmann Case management services for older adults and family caregivers in Denton, Kaufman, Navarro, and Palo Pinto counties
(682) 433-0430
Dementia Care Specialist Isabel Maria Case management and education for people with memory loss and their family caregivers
(817) 704-2541
Evidence-Based Programs Coordinator Kim Mathis Fall prevention and preventive health workshops
(940) 999-1024
Aging Program Data Specialist Diane McCoy Program reports
(817) 695-9157
Senior Case Manager Angela Powell Case management services for older adults and family caregivers in Collin, Hunt, and Rockwall counties
(972) 841-7642
Benefits Counseling & Referral Specialist Delories Purvis Medicare and Medicaid questions
(682) 433-0423
Vaccination Outreach Specialist Marina Seda-Rodriguez Help getting COVID vaccinations
(817) 695-9174
Ombudsman Program Coordinator Tina Rider Nursing home and assisted living facility issues
(817) 695-9196
Outreach Specialist Sheryl Ross Program outreach
(904) 238-9546
Volunteer Coordinator Sharon Rowbottom Volunteer opportunities
(817) 608-2373
Regional Ombudsman Amy Soto Assisted living issues – facilities in Collin, Hunt, Rockwall counties
(817) 704-5692
Case Management Supervisor Cathy Stump Case management services for older adults and family caregivers in Ellis, Parker, and Wise counties
(817) 608-2398
Aging Program Assistant Christine Tran General program information
(817) 695-9194
Ombudsman Program Assistant Lisa Walker Nursing home and assisted living facility issues
(817) 695-9172
Benefits Counseling Assistant Felecia Warner Medicare questions
(682) 433-0493
Contracts Coordinator Roger Williamson Contracts for in-home services
(817) 695-9201
Administrative Assistant Toney Woodard Program information
(817) 608-2364
Michlyn Vaughn assisted living facility issues
(817) 704-5675
Leslie Kilton Medicare issues
(817) 695-9166