Referrals

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North Central Texas Area Agency on Aging has an open referral system and accepts referrals from people who are looking for services for themselves, family members, friends, patients or clients.

Review the screening criteria documents below or call 800-272-3921 to see what services are available and make a referral.

The NCTAAA accepts referrals for Care Coordination and Caregiver Support Coordination services by phone at 800-272-3921.   Requesters may also complete the following screening and intake forms and fax them to 940-222-4171 or mail them to NCTAAA, P.O. Box 5888, Arlington, TX  76005-5888.

Care Coordination

The Care Coordination program provides goods and services (like medical equipment and supplies, housekeeping and personal care services, accessibility-related home repairs, and leasing of emergency responsive devices) to people who are at least 60 years of age.

Screening Criteria

Care Coordination Screening (Word)

Care Coordination Screening (PDF)

Intake/Referral Form

Care Coordination Intake (Word)

Care Coordination Intake (PDF)

Caregiver Support

The Caregiver Support program provides goods and services such as medical equipment and supplies, respite care, accessibility-related home repairs, and leasing of emergency responsive devices to family caregivers that meet the following criteria.

  • Informal caregivers of people aged 60
  • Informal caregivers aged 55+ who live with and care for family members who are aged 19-59 and have disabilities
  • Informal caregivers aged 55+ who live with and have primary custody of grandchildren or other relatives who are not biological children aged 18 and younger


Screening Criteria

Complete page one only to refer someone who cares for a person aged 60+. Complete page two only to refer someone who is at least 55 years old and cares for a young adult who lives in the home and/or a minor who is not a biological child.

Caregiver Support Coordination Screening (Word)

Caregiver Support Coordination Screening (PDF) 

Intake/Referral Form

Caregiver Intake (Word)

Caregiver Intake (PDF)

Contact Information 
Doni Green, Director of Aging
Phone: 800-272-3921
Fax: 817-695-9274