In the past 20 years, advancements in modern communications technology have created the need for a more advanced system to access emergency care. While the existing 9-1-1 system has been a success story for more than 30 years, it has been stretched to its limit as technology advances.
New wireless and IP-based communications devices are being developed at a rapid rate, offering capabilities such as text and video messaging. Unfortunately, the current 9-1-1 system was never intended to receive calls and data from these new and emerging technologies.
As a result, through cumbersome adaptations, E9-1-1 is being asked to perform functions it was not designed to handle. In short, the nation’s 9-1-1 systems are in need of a significant overhaul.
NENA identified this need in 2000, published the Future Path Plan in 2001, and began development activities toward this end in 2003.
Source: NG9-1-1 Project. (n.d.). Retrieved from National Emergency Number Association
For more information on Next Generation 9-1-1, visit http://www.nena.org/?NG911_Project.
Kelly Williams, 9-1-1 Public Education Coordinator
Phone 817-704-5681 | Fax 817-640-7492